Welcome to modabay.shop and www.modabay.shop ("Site"). By accessing or using this Site, you agree to be bound by these Terms of Use ("Terms"). These terms govern your interaction with our premium women's fashion platform specializing in dresses and contemporary apparel. Please read them carefully before making any purchases.
This Site is exclusively designed for personal, non-commercial use by fashion-conscious women seeking stylish dresses and apparel. You are expressly prohibited from: (1) using automated bots or scrapers to extract product information (which undermines our carefully curated seasonal collections), (2) purchasing items for commercial resale (as we operate on a direct-to-consumer model), or (3) attempting to manipulate our inventory systems. Violations may result in immediate account termination and legal action to protect our brand integrity.
All visual and textual content displayed on the Site—including but not limited to product photography, dress designs, pattern illustrations, size charts, and promotional materials—constitutes valuable intellectual property owned by modabay.shop or its design partners. Our unique dress designs and seasonal collections are protected under international copyright and design patent laws. Any unauthorized reproduction, modification, or commercial exploitation of this content without express written permission is strictly prohibited and will be pursued through legal channels.
While we make every effort to ensure accurate representation of our dresses and apparel (including color swatches, fabric composition, and sizing specifications), occasional discrepancies may occur due to the handmade nature of certain garments. We reserve the right to correct any errors in product descriptions or pricing without prior notice. In cases where orders are affected by such corrections, we will provide full refunds and may offer special discounts on future purchases as compensation for the inconvenience.
To maintain fair access to our limited-edition dress collections, we may impose purchase limits on select items (typically 3 units per style per customer). We carefully monitor all transactions and reserve the right to cancel orders that exhibit characteristics of commercial reselling (such as bulk purchases of identical sizes/styles). Our priority is serving individual customers who genuinely appreciate our fashion philosophy.
Due to the delicate nature of our garments and quality control processes, all orders require 5-7 business days for processing before shipment. International deliveries may take 15-30 business days depending on customs clearance. During peak seasons or special collection launches, processing times may extend by an additional 3-5 business days. Customers will receive tracking information via email once their order has been dispatched from our fulfillment center.
We offer a 21-day return window from the delivery date for unworn, unwashed dresses with original tags attached. Return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect. Final sale items (marked as such) cannot be returned. Exchange requests are subject to inventory availability and must be initiated within 14 days of delivery. Please allow 10-14 business days for refund processing after we receive returned items.
The Site may feature links to fashion blogs, social media platforms, or influencer content showcasing our dresses. These third-party resources operate independently from modabay.shop, and we assume no responsibility for their content accuracy, privacy practices, or security measures. We encourage users to review external sites' policies before engaging with them or making purchases through affiliate links.
The Site and all its content are provided "as is" without warranties of any kind. We cannot guarantee: (1) uninterrupted site availability (particularly during high-traffic collection launches), (2) perpetual stock of seasonal styles (as many are limited editions), or (3) identical color rendering across different device screens. Customers assume all risks associated with electronic commerce transactions.
To the maximum extent permitted by law, modabay.shop shall not be liable for: (1) shipping delays caused by customs inspections or carrier disruptions, (2) natural variations in handmade garment details, (3) consequential damages from temporary website inaccessibility, or (4) third-party actions related to our products (such as styling recommendations by influencers). This limitation applies regardless of whether potential damages were foreseeable.
We periodically update these Terms to reflect operational changes (such as new payment options or shipping carriers) or legal requirements. Revised terms become effective immediately upon posting, with the update date clearly displayed. Continued use of the Site after such changes constitutes binding acceptance—essential for maintaining our commitment to evolving fashion standards while protecting both brand and customers.
For questions regarding these Terms or any fashion-related inquiries, please contact our customer service team at service@mail.modabay.shop. While we strive to respond within 48 hours, please allow up to 5 business days for complex inquiries during peak seasons.