At ModaBay ("we", "our", "us"), your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you shop for our trendy women's dresses and fashion items through modabay.shop or www.modabay.shop.
By accessing our website and making purchases, you consent to the data practices described in this policy. If you disagree with any part of this Privacy Policy, please discontinue use of our services immediately.
To provide our fashion-forward services, we collect various types of information:
Personal Identification: Full name, email address, phone number, billing/shipping addresses, and payment details for seamless transactions.
Style Preferences: Your browsing history, wishlist items, and purchase patterns to curate personalized fashion recommendations.
Account Credentials: Username, password (encrypted), and security questions if you create a ModaBay account.
Technical Data: IP address, browser type, device information, and cookies that help optimize your shopping experience.
Customer Service Records: Correspondence history and product return details to ensure premium support.
Your data enables us to deliver exceptional fashion services:
Order Processing: To fulfill purchases with our extended 7-21 business day shipping window for international fashion items.
Customer Communication: Sending order confirmations, shipping updates (including potential delays), and handling returns within our generous 30-day window.
Personalization: Creating tailored style suggestions based on your browsing habits and purchase history.
Security Measures: Implementing fraud detection and prevention protocols for secure transactions.
Legal Compliance: Meeting tax obligations and responding to lawful requests from authorities.
We collaborate with trusted partners under strict confidentiality:
Logistics Providers: Shipping carriers receive necessary delivery information to transport your fashion items globally.
Payment Processors: Secure financial institutions that handle transaction processing without storing your full payment details.
Marketing Platforms: Service providers that help deliver personalized fashion promotions (with opt-out options available).
Legal Authorities: When required by court orders or regulatory requirements.
We never sell your personal data to third-party marketers.
Our website uses cookies to:
Remember items in your shopping cart and wishlist for future visits.
Analyze website traffic patterns to improve layout and product displays.
Deliver targeted fashion advertisements based on your interests.
You can manage cookie preferences through browser settings, though disabling them may affect certain features.
We employ industry-standard protections including:
SSL encryption for all data transmissions during checkout.
Regular security audits of our systems and processes.
Limited employee access to sensitive customer information.
While we implement robust security measures, no online platform can guarantee 100% protection against breaches.
Depending on your location, you may have rights to:
Request access to or deletion of your personal data.
Correct inaccurate information in your profile.
Opt out of marketing communications while retaining transactional messages.
To exercise these rights, contact our Data Protection Officer at service@mail.modabay.shop.
Our website may contain links to fashion blogs, social media platforms, or payment gateways. These third-party sites operate under their own privacy policies, which we recommend reviewing before sharing information.
We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through website notifications or email alerts to registered users.
